Crystal E. Stump

Founder, CEO and Senior Consultant
Founder/Instructor T.O.A.S.T. VA
Former Special Agent VA Dept. of ABC

Email: Crystal@VAabc.com
Phone: 757.617.9773

Crystal E. Stump is CEO and Senior Consultant at ABC Consulting.  Ms. Stump has licensed over 1,000 licensees and trained over 5,000 people in the alcohol industry.  This number is increasing everyday.  Her expertise in state and federal regulations is unmatched.  Educating the alcohol licensee drives her everyday, ensuring licensees are aware of alcohol regulation changes motivates her everyday and celebrating client business success provides purpose to her everyday.

 Ms. Stump was born and raised in SWVA in a small county known as Tazewell.  While still in high school, she began working for the Virginia Department of Alcoholic Beverage Control (VA ABC) Enforcement Division as an Under Age Buyer, responsible for testing licensed establishments by attempting to make purchases of alcohol. After high school she attended Bluefield College, earning a Bachelor's degree in Criminal Justice with a minor in Psychology. During her senior year, she was selected for and attended the Southwest Law Enforcement Academy located in Bristol, VA. After completing the police academy and her final semester of college, Ms. Stump was selected as a Special Agent for the Enforcement Division of VA ABC. In the following years she worked in virtually every aspect of ABC enforcement operations affecting the licensee community including application investigations, underage buyer operations, audits, inspections, surveillance, criminal court proceedings, and administrative hearings.

Ms. Stump left ABC in 2009 to create ABC Consulting. She now utilizes her expertise as a former Special Agent to provide sophisticated consulting services related to licensing, hearings and appeals, inspections, compliance, training, and numerous other areas that affect the alcohol licensee community throughout Virginia.

Dissatisfied with the accuracy and real world practicality of the other training programs in the State, in 2012 she developed a comprehensive training program for Virginia alcohol sellers and servers, "The Operational Alcohol Standards Training of Virginia" (T.O.A.S.T. VA), which received approval for state certification by the Board of the VA ABC.


Kevin Anderson
Kevin Anderson

Industry Specialist and Retail Consultant
T.O.A.S.T. VA Instructor 
Former Special Agent VA Dept. of ABC

Email: Kevin@VAabc.com
Phone: 703.943.8052

Kevin Anderson, Former Virginia Dept. of Alcoholic Beverage Control Special Agent brings years of expertise to the alcohol industry.  His enthusiastic attitude affords him successful relationships with licensees across Virginia as well as other states. He works tirelessly for our Retail and Industry clients, ensuring quick license approval, education of the alcohol regulations, and strategic compliance regarding but not limited to excise tax, label approvals, record keeping, MBAR's, and hearing preparation.  

Mr. Anderson was born and raised in Northern Virginia, where he currently resides with his wife and daughter. As with Crystal, Kevin began working for the Virginia Department of Alcoholic Beverage Control in his high school years as an "Under Age Buyer," responsible for testing licensed establishments by attempting to make purchases of alcohol. Kevin attended George Mason University, obtaining a Bachelor's Degree in Administration of Justice, and later obtained a Graduate Degree from the University of Massachusetts. Throughout college, Kevin worked as a private investigator and was later hired as a Tobacco Revenue Agent in the Northern Virginia region. He then was hired by the Virginia Department of Alcoholic Beverage Control as a Special Agent and attended the Central Virginia Criminal Justice Academy in Lynchburg, VA.


Coryn Zentz

Retail Consultant
T.O.A.S.T. VA Instructor
Former Assistant Special Agent in Charge VA Dept. of ABC

Email: Coryn@VAabc.com
Phone: 703.915.4654

Coryn Zentz comes to ABC Consulting after nearly twelve years with the Virginia Department of Alcoholic Beverage Control. Her hard working nature and devotion to an expertise she has molded for many years have brought her to ABC Consulting where she hopes to assist licensees with the sometimes difficult ins and outs of licensing and compliance.

Coryn grew up in New Jersey and attended Seton Hall University, where she earned a Bachelor's Degree in Criminal Justice, graduating with high honors. Several years with probation and parole then brought her to Virginia ABC in 2005. She has assisted thousands of licensees with obtaining their licenses, training, and compliance, as well as conducted numerous investigations, both criminal and administrative. In 2011, she was promoted to Assistant Special Agent in Charge for the northern Virginia region. This expanded her knowledge of the requirements for licensing various ownership types, from multi-tiered hotels and golf courses, multiple member LLCs to sole proprietors, etc. Her familiarity with the process and knowledge of the requirements is top notch. She is looking forward to assisting new applicants and existing licensees in fostering a good relationship with Virginia ABC to promote a prosperous and safe community.


Natasha M. Harris
Natasha M. Harris

Licensing Consultant
Email: Natasha@VAabc.com
Phone: 757.542.8030

Natasha M. Harris is an extremely detail oriented Licensing Consultant.  Everyday since 2010, she goes above and beyond client expectations. Her ability to multi-task within various state and federal agencies is like no other.  She is always steps ahead in document compliance.  Not only does she quickly recognize document errors, but her connections with various agencies allow her to have the error corrected expeditiously.  She recognizes that our clients do not have 60 minutes or longer to spend on hold with various agencies.   

Mrs. Harris is a long-time resident of Hampton Roads, Virginia. She has a Bachelor of Science degree in Kinesiology with a concentration in Exercise Leadership earned from James Madison University. Mrs. Harris has had extensive professional experience in customer service related fields, with both for-profit and non-profit organizations, and she brings those talents to the ABC Consulting team.