Crystal E. Stump

Founder, CEO and Alcohol Specialist
Founder/Instructor T.O.A.S.T. VA
Former Special Agent VA Dept. of ABC

Email: Crystal@VAabc.com
Phone: 757.617.9773

Crystal E. Stump is CEO and Senior Consultant at ABC Consulting.  Ms. Stump has licensed over 1,000 licensees and trained over 5,000 people in the alcohol industry.  This number is increasing everyday.  Her expertise in state and federal regulations is unmatched.  Educating the alcohol licensee drives her everyday, ensuring licensees are aware of alcohol regulation changes motivates her everyday and celebrating client business success provides purpose to her everyday.

 Ms. Stump was born and raised in SWVA in a small county known as Tazewell.  While still in high school, she began working for the Virginia Department of Alcoholic Beverage Control (VA ABC) Enforcement Division as an Under Age Buyer, responsible for testing licensed establishments by attempting to make purchases of alcohol. After high school she attended Bluefield College, earning a Bachelor's degree in Criminal Justice with a minor in Psychology. During her senior year, she was selected for and attended the Southwest Law Enforcement Academy located in Bristol, VA. After completing the police academy and her final semester of college, Ms. Stump was selected as a Special Agent for the Enforcement Division of VA ABC. In the following years she worked in virtually every aspect of ABC enforcement operations affecting the licensee community including application investigations, underage buyer operations, audits, inspections, surveillance, criminal court proceedings, and administrative hearings.

Ms. Stump left ABC in 2009 to create ABC Consulting. She now utilizes her expertise as a former Special Agent to provide sophisticated consulting services related to licensing, hearings and appeals, inspections, compliance, training, and numerous other areas that affect the alcohol licensee community throughout Virginia.

Dissatisfied with the accuracy and real world practicality of the other training programs in the State, in 2012 she developed a comprehensive training program for Virginia alcohol sellers and servers, "The Operational Alcohol Standards Training of Virginia" (T.O.A.S.T. VA), which received approval for state certification by the Board of the VA ABC.


Kevin Anderson
Kevin Anderson

Industry and Retail Alcohol Specialist
T.O.A.S.T. VA Instructor 
Former Special Agent VA Dept. of ABC

Email: Kevin@VAabc.com
Phone: 703.943.8052

Kevin Anderson, Former Virginia Dept. of Alcoholic Beverage Control Special Agent brings years of expertise to the alcohol industry.  His enthusiastic attitude affords him successful relationships with licensees across Virginia as well as other states. He works tirelessly for our Retail and Industry clients, ensuring quick license approval, education of the alcohol regulations, and strategic compliance regarding but not limited to excise tax, label approvals, record keeping, MBAR's, and hearing preparation.  

Mr. Anderson was born and raised in Northern Virginia, where he currently resides with his wife and daughter. As with Crystal, Kevin began working for the Virginia Department of Alcoholic Beverage Control in his high school years as an "Under Age Buyer," responsible for testing licensed establishments by attempting to make purchases of alcohol. Kevin attended George Mason University, obtaining a Bachelor's Degree in Administration of Justice, and later obtained a Graduate Degree from the University of Massachusetts. Throughout college, Kevin worked as a private investigator and was later hired as a Tobacco Revenue Agent in the Northern Virginia region. He then was hired by the Virginia Department of Alcoholic Beverage Control as a Special Agent and attended the Central Virginia Criminal Justice Academy in Lynchburg, VA.


Coryn Zentz

Retail Consultant
T.O.A.S.T. VA Instructor
Former Assistant Special Agent in Charge VA Dept. of ABC

Email: Coryn@VAabc.com
Phone: 703.915.4654

Coryn Zentz comes to ABC Consulting after nearly twelve years with the Virginia Department of Alcoholic Beverage Control. Her hard working nature and devotion to an expertise she has molded for many years have brought her to ABC Consulting where she hopes to assist licensees with the sometimes difficult ins and outs of licensing and compliance.

Coryn grew up in New Jersey and attended Seton Hall University, where she earned a Bachelor's Degree in Criminal Justice, graduating with high honors. Several years with probation and parole then brought her to Virginia ABC in 2005. She has assisted thousands of licensees with obtaining their licenses, training, and compliance, as well as conducted numerous investigations, both criminal and administrative. In 2011, she was promoted to Assistant Special Agent in Charge for the northern Virginia region. This expanded her knowledge of the requirements for licensing various ownership types, from multi-tiered hotels and golf courses, multiple member LLCs to sole proprietors, etc. Her familiarity with the process and knowledge of the requirements is top notch. She is looking forward to assisting new applicants and existing licensees in fostering a good relationship with Virginia ABC to promote a prosperous and safe community.


George Sewell

Retail Alcohol Specialist
T.O.A.S.T. VA Instructor
Former Special Agent VA Dept. of ABC

Email:
George@VAabc.com
Phone: 434.607.9569

George brings great experience to the ABC Consulting team.  After acquiring a Bachelor of Science degree in Criminal Justice and Private Security at East Tennessee State University in 1981, he joined the Wise Police Department as a Police Officer, receiving a promotion to Sergeant by 1986.  He remained with the Wise Police Department for 20 years, later joining The Virginia Dept. of Alcoholic Beverage Control in 2002 as a Special Agent in Richmond, VA.  George was transferred to the Abingdon office in 2004.  In 2013, George was hired part-time as a United States FDA Inspector for tobacco products, traveling throughout Southwest Virginia.

George retired in August of 2018 from The Virginia Dept. of Alcoholic Beverage Control. He currently enjoys fishing and kayaking on weekends and resides in Wytheville, VA with his wife, Barbara, and daughter, Meagan Lynn.


Frank Dorton
Frank Dorton

Alcohol Consultant
Email: Frank@VAabc.com
Phone: 276.385.0170

Born and raised in Scott County, Virginia, Mr. Dorton relocated to Buchanan County, Virginia in 1977 and accepted a position with the Town of Grundy Police Department for 3 years.  From there, he began his career with Richlands Police Department in 1980 as a Patrolman.  He accepted a promotion to the Investigation Division as a Criminal Investigator in 1987.  In 1993, along with regular duties as an Investigator, he became a member of the newly-formed Tazewell County Task Force as a Narcotic Investigator, working with many narcotics cases, to include several undercover narcotic purchases. Mr. Dorton accepted a promotion to Lieutenant of the Investigations Division of the Richlands Police Department in 1998, holding that position until 2010.  At that time, he transferred back to the Patrol Division in order to begin a part-time position with Cumberland Security as a Private Investigator.  July 2011 consisted of his appointment to Chief of Police for the Richlands Police Department until retiring in July 2018 with a total of 41 years of service in Law Enforcement.

Mr. Dorton’s extensive experience in Law Enforcement is a welcome addition as the newest member of the ABC Consulting team.


Natasha M. Harris
Natasha M. Harris

Director of Alcohol Licensing
Email: Natasha@VAabc.com
Phone: 757.542.8030

Natasha M. Harris is an extremely detail oriented Licensing Consultant.  Everyday since 2010, she goes above and beyond client expectations. Her ability to multi-task within various state and federal agencies is like no other.  She is always steps ahead in document compliance.  Not only does she quickly recognize document errors, but her connections with various agencies allow her to have the error corrected expeditiously.  She recognizes that our clients do not have 60 minutes or longer to spend on hold with various agencies.   

Mrs. Harris is a long-time resident of Hampton Roads, Virginia. She has a Bachelor of Science degree in Kinesiology with a concentration in Exercise Leadership earned from James Madison University. Mrs. Harris has had extensive professional experience in customer service related fields, with both for-profit and non-profit organizations, and she brings those talents to the ABC Consulting team.


Jerry Wages
Jerry Wages

Industry Licensing Specialist
Former Chief of Licensing at Alcohol, Tobacco, Tax and Trade Bureau (TTB)

Email: Info@VAabc.com
Phone: 800.785.0161

Jerry Wages, joins the ABC Consulting team as a retired Alcohol and Tobacco Tax and Trade Bureau (TTB) Chief with over 20 years of experience.  He worked with hundreds of breweries, wineries, and distilleries.  His reputation in providing an efficient and detailed approval process, in addition to his extensive knowledge of regulations and laws, have successfully allowed him to process applications efficiently. Jerry was instrumental in the development of the TTB permits online system, PONL, and he also has much experience with tax and labeling.